HOW IT WORKS – IN SIMPLE TERMS
– Create an account and register to bid.
– Review horses or other items up for auction, choose what you would like to bid on, and simply bid by clicking the bid button
– If you win an auction – a Trot On representative will contact you or email you that you are the winner. We will give the seller your contact information to contact you directly to make payment and pickup/transport arrangements….and if you get outbid and lose an auction you do nothing more.
– See below for more details on getting started.
HOW IT WORKS – THE SIMPLE HOW TO’s OF GETTING STARTED
HOW TO CREATE AN ACCOUNT & REGISTER TO BID FOR FIRST-TIME BIDDERS:
BIDDER REGISTRATION IS A SIMPLE TWO-PART PROCESS
1. How to Create An Account
– Click the Register button on the top of the Page
– Set up your name, email, and password. You will only do this ONCE.
– Please keep your username and password in a safe place. You will be financially responsible for all bids placed by a user that is logged in with your username and password.
2. How to Register to Bid
– Log in using your username and password (or if you are already logged in)
– Click on the Bidding Privileges Button
– Please verify all contact information is accurate.
ONE-TIME USER FEE To all registered bidders.
There will be a one-time fee of $5.00 required to be paid via Debit or Credit Card at the time of the initial bid. This is only one time you will be charged. This is a security measure put in place to verify that a real person is placing bids and to reduce the risk of scam bidders.
BELOW YOU WILL FIND HELPFUL AUCTION AND BIDDING TIPS
PLACING A BID
– Click on the “BID” button for the horse that you would like to bid on. Bids are set in increments amounts.
If two bidders bid at the same time, the first bid that reaches the internet auction computer will be given the amount – the second bidder will be asked to bid the next available amount.
Click only once to place a bid, Your bid will be visible the next time your page refreshes.
BUYER PAYMENT AND RELEASE OF ITEMS :
If you have any questions about the process, please don’t hesitate to call 226-333-TROT (8768)
BUYER PAYMENT AND RELEASE OF HORSE:
After the auction has ended, you will be contacted by Trot On after your winning bid. You will have 72 hrs to speak to the owner and make arrangements for transport and payment.
Payments
– ALL Payment is made directly to the seller
– You will be contacted by Trot On after your winning bid.
If you have any questions about the process, please don’t hesitate to call 226-333-TROT (8768)
You may pick up your purchase in person or directly work with the seller to arrange transport anywhere in the US or Canada
Each auction lasts 7 days (10 days for horses) and within that time prospective buyers can call and talk directly to the owners of the horse, livestock or items and discuss their specific traits and decide if they could be the correct horse, livestock, or item for them. In addition to speaking with the sellers the prospective buyers have the option to make arrangements with the seller and test ride specified horses before they bid. Buyers cannot test-ride the horse(s) after you win an auction. (Please do it before Auction closes)
We can also assist you if you are not comfortable using a computer. You are welcome to call Trot On 226-333-TROT (8768) to set up over-the-phone bidding.
